We take our obligation to protect the privacy of your personal information seriously.
Your personal information will be treated in a secure and confidential manner in compliance with all applicable laws and regulations.
When you use Sightengine Websites and Services (as defined below), we receive information that may directly or indirectly identify you (“personal information” or “personal data”).
This privacy policy (this “Privacy Policy”) governs and describes how Sightengine's parent company Kozelo SAS and its subsidiaries ("Kozelo", "Sightengine", “we,” “us” or “our”) may collect, use, and disclose personal information that we obtain through or from:
In this Policy we will explain:
Contact Information
Depending on the context of personal information you provide, Sightengine may be the data controller (“controller”) or data processor (“processor”) of your personal information under this policy. Sightengine is a processor of personal information submitted to the Services or collected through the Services on behalf of or at the direction of subscribers. If you have any questions or concerns regarding this Privacy Policy or our privacy practices, including the processing of your personal information, if you would like to exercise your data rights under applicable laws, or if you believe your privacy rights have been violated, please contact Sightengine at info@sightengine.com, or: Kozelo SAS, 16 bis rue d'Odessa, 75014 Paris, France.
Section 9 of this Privacy Policy separately covers and applies to personal information submitted by our subscribers to our Services, or collected through our Services on behalf of or at the direction of our subscribers.
The types of personal information we collect and share depend on which of our Websites or Marketing Activities you use. In general, we may collect information that identifies you, information about how you use our Websites, and the information that you create while you interact with our Websites.
Information that we collect from you may include the following:
You also may provide information as a contributing user that is published or displayed (hereafter, referred to as "posted") on public areas of our Websites, or transmitted to other users of our Websites or third-parties. Your user contributions are posted and transmitted to others at your own risk.
Section 9 of this Privacy Policy separately covers and applies to personal information submitted by our subscribers to our Services, or collected through our Services on behalf of or at the direction of our subscribers.
Sightengine uses personal information that you provide to us to deliver content on our Websites, plan and host Marketing Activities, and to provide our Services.
We may use this information in the following ways:
Section 9 of this Privacy Policy separately covers and applies to personal information submitted by our subscribers to our Services, or collected through our Services on behalf of or at the direction of our subscribers.
Sightengine may directly collect personal information you provide us in the following ways:
Third-Parties and Data Supplementation
To the extent allowed by law, Sightengine may collect personal information about you from other sources, including publicly available databases or third-parties from whom we have purchased data. We may maintain this information or associate it with personal information we already have about you (“data supplementation”). This information helps us to improve our Websites, to deliver better and more personalized Services, to update, expand, and analyze our records, identify new customers, and provide products and services that may be of interest to you.
Examples of the types of personal information that may be obtained from public sources or purchased from third-parties and combined with information we already have about you, may include:
If you receive a marketing communication or promotion from us, you may opt-out of these communications at any time (i) by following the unsubscribe instructions included in the promotion (if sent by email), (ii) by accessing the email preferences in your account settings page in the Services user interface dashboard, or (iii) sending us an email at the address noted in the Contact Information section above.
Financial Information
We use third-party payment processors to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our third-party processors. Our third-party processors currently include Stripe, and Stripe’s privacy policy can be viewed at https://stripe.com/us/privacy.
Section 9 of this Privacy Policy separately covers and applies to personal information submitted by our subscribers to our Services, or collected through our Services on behalf of or at the direction of our subscribers.
As is true of most websites, Sightengine gathers certain information automatically as you navigate through and interact with our Websites. This information helps us to improve and personalize our Websites, Marketing Activities, and Services, as well as prevent fraud or abuse. This information may be gathered and stored in log files.
Information that we collect from you automatically may include the following:
Cookies
Sightengine and our partners use cookies or similar technologies to analyze trends, administer our Websites and Services, track users' movements around our Websites and Services, and to gather demographic information about our user base as a whole. A cookie is a small piece of information that is placed on your device when you visit certain websites. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Websites or Services.
For more information on how Sightengine uses cookies, refer to https://www.sightengine.com/policies/cookies.
For more information on third-party cookies, refer to Section 6 of this Privacy Policy.
Section 9 of this Privacy Policy separately covers and applies to personal information submitted by our subscribers to our Services, or collected through our Services on behalf of or at the direction of our subscribers.
Sightengine may retain your personal information for a period of time consistent with the original purpose of collection. For instance, we may retain your personal information during the time you have an account to use our Websites or Services, or as agreed in our subscription agreements, and for a reasonable period of time thereafter. We also may retain your personal information during the period of time needed for Sightengine to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes, and enforce our agreements.
Section 9 of this Privacy Policy separately covers and applies to personal information submitted by our subscribers to our Services, or collected through our Services on behalf of or at the direction of our subscribers.
Sightengine may share your personal information with certain third-parties. This sharing is based on our relationship with those third-parties, your consent, or legal or contractual obligations that require us to share such information.
We may share your personal information that we collect or you provide as follows:
We may also disclose aggregated information about our users, and information that does not identify any individual, without restriction.
Sightengine partners with third-parties that serve content or applications. These partners, including (i) third-parties that either display advertising on our Websites or manage our advertising on other sites and (ii) applications providers such as Github, may collect your information as you interact with them through our Websites. Such third-party partners may also use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests.
From time to time, we may include links to other websites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information will be governed by such third-party’s privacy policies. Please carefully read the privacy policy of any website you visit.
Section 9 of this Privacy Policy separately covers and applies to personal information submitted by our subscribers to our Services, or collected through our Services on behalf of or at the direction of our subscribers.
Sightengine will maintain appropriate technical and organizational security measures designed to protect your personal information from accidental loss, unauthorized use, alteration, or disclosure. Although we implement and maintain security measures that are appropriate for our business activities, please be aware that no security measures are perfect or impenetrable and any transmission of personal information is at your own risk. You may review the most up to date version of our security measures at https://www.sightengine.com/faq.
You must also make sure that your information is safe and secure. We are not responsible if you circumvent any privacy settings or security measures on our Websites. Even if we give you (or you have chosen) a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. Do not share your password with anyone. Please be careful about giving out information in public areas of our Websites, for example, community message boards or forums. The information you share in public areas may be viewed by any user of our Websites. We cannot control the actions of other users of our Websites with whom you choose to share your information; as such we cannot guarantee your contributed information cannot be viewed by unauthorized parties.
Section 9 of this Privacy Policy separately covers and applies to personal information submitted by our subscribers to our Services, or collected through our Services on behalf of or at the direction of our subscribers. In regards to personal information we process on behalf of our subscribers, please contact the applicable subscriber directly as described in Section 9 of this Privacy Policy.
By using our Websites, Services, and Marketing Activities you expressly give your consent for the collection and use of your personal information in compliance with this Privacy Policy. This does not affect lawful processing under applicable laws based on other legal basis such as contractual obligation, compliance with applicable laws, and legitimate purposes.
Right to Access or Correct Personal Information
If Sightengine processes your personal information on behalf of or at the direction of one of our subscribers, you should first look to that subscriber for assistance regarding the modification or correction of your personal information as described in Section 9 of this Privacy Policy.
You have the right to access and correct your personal information. If you want to review or correct your personal information, you can login to the appropriate Website or Service and visit your account profile page, typically designated as “Account”, or contact us through the Support Center, or you may send us an email at the address noted in the Contact Information section.
Right to Delete Personal Information (“Right to be Forgotten”)
If Sightengine processes your personal information on behalf of or at the direction of one of our subscribers, you should first look to that subscriber for assistance regarding the removal of your personal information as described in Section 9 of this Privacy Policy.
You have the right to request deletion of personal information we hold about you and we have the obligation to erase your personal information, where:
If you want to request removal of your personal information from our Websites or Services, you can login to the appropriate Website or Service and contact us through the Support Center, or you may send us an email at the address noted in the Contact Information section. You can also request closure of your account. We will respond to your request within 30 days.
In some cases, we may not be able to remove your personal information, in which case we will let you know that we are unable to do so and why.
Right to Data Portability
If Sightengine processes your personal information on behalf of or at the direction of one of our subscribers, you should first look to that subscriber for assistance regarding the data portability of your personal information as described in Section 9 of this Privacy Policy.
You have the right to receive or transfer a copy of your personal information, where:
This copy will be provided to you in a common machine-readable format. You may also require us to transmit it to another party where this is technically feasible.
If you want to request a copy of your personal information, you can login to the appropriate Website or Service and contact us through the Support Center, or you may send us an email at the address noted in the Contact Information section.
Right to Restrict Personal Information Processing
If Sightengine processes your personal information on behalf of or at the direction of one of our subscribers, you should first look to that subscriber for assistance regarding the restriction of processing of your personal information as described in Section 9 of this Privacy Policy.
You have the right to request the restriction of processing of your personal information, where:
Where personal information is subjected to restriction in this way we will only process it with your consent or for the establishment, exercise, or defense of legal claims. This right includes restricting the processing of your personal information to only include storage of your personal information (e.g. during the time when Sightengine assesses whether you are entitled to have personal information erased).
If you want to request restriction of processing of your personal information, you can login to the appropriate Website or Service and contact us through the Support Center, or you may send us an email at the address noted in the Contact Information section.
Right to object to processing justified on legitimate interest grounds
If Sightengine processes your personal information on behalf of or at the direction of one of our subscribers, you should first look to that subscriber for assistance regarding objections to processing your personal information as described in Section 9 of this Privacy Policy.
Where we are relying upon legitimate interest to process personal information, you have the right to object to that processing. If you object, we must stop that processing unless we can either demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms or where we need to process the personal information for the establishment, exercise, or defense of legal claims. Where we rely upon legitimate interest as a basis for processing we believe that we can demonstrate such compelling legitimate grounds, but we will consider each case on an individual basis.
If you want to object to the processing of your personal information, you can login to the appropriate Website or Service and contact us through the Support Center, or you may send us an email at the address noted in the Contact Information section.
Right to be informed of the appropriate safeguards where personal information are transferred to a third country or to an international organization
If Sightengine processes your personal information on behalf of or at the direction of one of our subscribers, you should first look to that subscriber for assistance regarding safeguards when transferring your personal information to a third country as described in Section 9 of this Privacy Policy.
Refer to the Terms of Service for information on the safeguards that have been put in place to protect your personal information for transfer outside of the European Economic Area. For transfers to countries without an adequacy decision by the European Commission, Sightengine puts appropriate safeguards through contractual obligations.
Right to Withdraw Consent
If Sightengine processes your personal information on behalf of or at the direction of one of our subscribers, you should first look to that subscriber for assistance regarding withdrawing consent for processing your personal information as described in Section 9 of this Privacy Policy.
Where you have provided us with your consent to process personal information, you have the right to withdraw such consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
You can do this by:
Right to Submit Complaints or Report Abuse
You also have the right to lodge a complaint with a supervisory authority, in particular in your country of residence, if you consider that the processing of your personal information infringes applicable laws.
If you need to report abuse, please contact us by email at support@sightengine.com.
California Privacy Rights
California Civil Code Section § 1798.83 permits users of our Websites and Services that are California residents to opt-out from the disclosure of your personal information to third-parties for their direct marketing purposes. To make such a request, you can login to the appropriate Website or Service and contact us through the Support Center, or you may send us an email at the address noted in the Contact Information section above.
Please be advised that where California State residents opt-out from permitting their personal information to be shared, such individuals may still receive selected offers directly from us, in accordance with applicable law.
Sightengine subscribers electronically submit (or cause to be submitted) data to the Services for analysis, moderation and related processing. Sightengine processes data only as provided in our subscription agreements with our subscribers, such as our Terms of Service available at https://www.sightengine.com/policies/terms. Additional information about our privacy and security practices with respect to our Services is available in our security and compliance documentation available at https://www.sightengine.com/faq.
As subscribers (or in some cases their internet clients or end users) control the data to be processed, Sightengine’s network, platform, and Services may be used as a conduit for information.
The use of personal information collected through our Services at the direction of our subscribers shall be limited to the purpose of providing the Services for which the subscriber has engaged Sightengine.
Although Sightengine collects personal information related to subscriber personnel as they configure a subscriber’s use of our Services, Sightengine has no direct relationship with individuals whose personal information is hosted or transmitted through the Services by subscribers or their permitted internet clients or end users. Subscribers are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent prior to transferring the data to Sightengine for processing purposes.
Sightengine also collects, uses, and discloses personal information of individuals who visit our Websites (“Visitors”) and individual representatives of our subscribers, suppliers, and business partners (“Business Contacts”). This Section 9 does not apply to personal information associated with Visitors and Business Contacts collected, stored, and processed by Sightengine which are governed by the other provisions of this Privacy Policy.
Choice
Our Services collect personal information for our subscribers. As a data processor of this personal information on our subscriber’s behalf, Sightengine has limited ability to access personal information our subscribers submit to our Services. If you are a data subject for whom a subscriber has submitted personal information to the Services and would like your information not to be disclosed to a third-party or to be used for a purpose that is materially different from the purpose(s) for which the personal information was originally collected, then you should contact the subscriber directly. Concerns with personal information hosted or transmitted at the direction of our subscribers may be reported according to our acceptable use policy available at https://www.sightengine.com/security. We will refer your requests to the appropriate subscriber.
Sub-processor Accountability
Sightengine is responsible for the processing of personal information it receives, and subsequently transfers to a third-party acting as an agent on its behalf in accordance with our subscription agreements. Sightengine may use from time to time third-party service providers, contractors, and sub-processors to assist in providing the Services on our behalf. Sightengine maintains contracts with these third-parties restricting their access, use, and disclosure of personal information.
Security Measures
Sightengine maintains administrative, physical, and technical safeguards to protect data submitted to the Services, including personal information. These security measures are set forth in our security and compliance documentation available at https://www.sightengine.com/security.
Subscriber Data Integrity and Purpose Limitation
As a data processor, Sightengine hosts, transmits, discloses, and processes data, which may include personal information about EU personnel of our subscribers administering, using or supporting the Services. Sightengine may process data to provide the Services, to prevent or address technical or service problems, to follow the instructions of our subscribers and their personnel who submitted the personal information, or in response to contractual or legal requirements. Sightengine does not control or own the data submitted by its subscribers, or their internet clients or end users, to the Services. Sightengine may share personal information with its subsidiaries, contractors, or third-parties if Sightengine undergoes a business transaction, such as a merger, acquisition by another company or sale of all or substantially all of its assets.
Data Subject Rights to Subscriber Data
Sightengine acknowledges that you have the right to access your personal information. Sightengine has no direct relationship with the individuals whose personal information our Services process on behalf of our subscribers. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate personal information should direct his or her query to the appropriate subscriber (i.e., the data controller). Subscribers have the ability to fulfill these requests, and Sightengine will provide assistance for requests that subscribers are not able to complete. If the subscriber requests that Sightengine remove the personal information, we will refer your request to the applicable subscriber and we will respond to the request within 30 days.
Subscriber Data Retention
Sightengine retains the personal information we process on behalf of our subscribers for as long as needed to provide the Services to our subscribers and in accordance with our subscription agreements. To the extent not deleted by our subscribers, Sightengine may also retain and use certain personal information for a reasonable period of time thereafter as necessary to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes, and enforce our agreements.
Sightengine offers visitors of its Websites and Services, personnel of our subscribers whose personal information is collected through our Websites or Services, and attendees or recipients of Marketing Activities a means to choose how we use the information provided. You may choose to stop receiving or participating in Marketing Activities, including newsletters, by following the unsubscribe instructions included in emails, through https://dashboard.sightengine.com/, by accessing the email preferences in your account settings page in the Services user interface dashboard, or sending us an email at the address noted in the Contact Information section above.
Our Websites and Services are not intended for children under 13 years old. No one under age 13 years old may provide any personal information to or on the Websites and Services.
We do not knowingly collect personal information from children under 13 years old. If you are under 13 years old, do not use or provide any information on our Websites or Services including on or through any of their features, register on the Websites or Services, make any purchases through the Websites or Services, use any of the interactive or public comment features of our Websites or Services, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 years old, we will delete that information without undue delay.
If you believe we might have any information from or about a child under 13 years old, please contact us using the information in the “Contact Information” section above.
Sightengine reserves the right to modify this Privacy Policy at any time. It is our policy to post any changes we make to this Privacy Policy on this page and the changes will be effective upon Sightengine’s publication of the updated Privacy Policy except as described below. If Sightengine makes material changes to how we treat your personal information, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this page thirty (30) days prior to the change becoming effective. However, changes made to comply with applicable laws will be effective immediately. You are responsible for ensuring we have an up-to-date email address for you and periodically visiting this page to check for any changes to our Privacy Policy. Your continued use of the Websites and the Services expressly indicates your acceptance of Sightengine’s then-current Privacy Policy and your consent to Sightengine’s collection of personal information in accordance with the then-current Privacy Policy.
If you have questions or concerns about this Privacy Policy, please contact Sightengine using the information in the “Contact Information” section above. The date this Privacy Policy was last revised is identified at the top of the page.